Frequently Asked Questions

 

Below you will find a list of frequently asked questions:

Do you accept dogs?

Unfortunately, no.

Do you have facilities for disabled guests?

Unfortunately the listed status of the building prevents us from creating wheelchair access to rooms but access to the downstairs bedrooms are good.

Do you cater for children?

YES! Children are welcome as long as they are over 14 years old;  we also have designated family rooms.

Can we enjoy a drink in the bar?

No, we have no bar. This is a quiet guest house for you to pamper yourself and relax. A free alcoholic drink is provided, however, on your arrival - a carafe of port.

What about smoking?

Our hotel is strictly non-smoking. No smoking is allowed in the rooms, restaurants or any other public area.

Do you cater for special food needs?

Yes, as all of our meals are cooked to order, you just need to let reception know when you book of any special requirements or preferences. All produce are organic and most are locally sourced. The owner is a vegetarian.

Can you advise me of local attractions and facilities?

Yes, we carry hundreds of leaflets detailing all of the sites, activities and facilities (including all sporting interests) throughout North Wales that make great days out during your stay. Please contact our reception staff for any additional information.

What accommodation do you offer?

We have a total of 6 superior bedrooms, all en suite: double, and family rooms.

Do you have free car parking?

Yes, we have our own secure car park, the use of which is totally free-of-charge.

How old is the hotel?

Originally built at around 1450 it has kept all of the characteristics that make it so unique, so different, so atmospheric.

How do I find you?

A detailed map is provided on this website but please do not hesitate to ring reception for any additional information you require.

Do you have facilities for functions and weddings?

No we don't. Many Ruthin Castle wedding guests, however, stay here, as our guest house is older and very quiet. There is some noise from the road however.

Did you Know?

...that the Royal Oak was used by drovers on their journey between Holyhead and the live stock market at Shrewsbury.

... that it was also used by the local hangman who would visit the Gaol (opposite) every now and again.

... the Cadw Grade 11* listed statement describes the Royal Oak as, 'cruck framed hall-house, two-bay hall with central ornate open truss. It was licenced as The Royal Oak in 1788 and continued as such until 1900 when it was converted into a butcher's shop.

'It is listed for it's exceptional historic interest, as a medieval cruck-framed hall house retaining good historic detail from the 16th century.'